Contact Us

Contact Us
Contact Us2018-09-28T08:07:06+00:00

There are several ways to contact us…

Northampton Nightline are supported by the Students’ Union, and anyone who is a student at the University of Northampton can contact us.

Our trained volunteers are happy to listen to anything you may wish to discuss. Please see the University of Northampton Term Times.

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We can be emailed at [email protected] but please note this email is NOT for support and is only for volunteering applications and information about our service due to confidentiality.

Read Our Caller Policy

OPEN every Friday
during term 9pm-2am

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Frequently Asked Questions

You might have some questions about how we work or what we offer. If you don’t see the answer to your questions below, please contact us – we’d love to hear from you.

We are available via telephone on 01604 893819 or online chat (click HERE) every Friday during term time, 9pm-2am.

We are open every Friday during term time between 9pm-2am. Please check out the University’s Calendar for Term Dates.
You can talk to us about anything: this could be homesickness, exam stress, housemate issues, relationship problems or other personal issues happening in your life. You don’t have to have a problem to speak to us: we also give out taxi numbers, details for other services, and are here just for a chat! You really can talk to us about whatever you like and this will be held in the strictest of confidence.
Northampton Nightline is an active listening service run by students for students, and supported by the Students’ Union at the University of Northampton. A Listener is trained to work the nightshift taking phone calls and providing our Instant Messaging service. Please see futher information About Us.

Northampton Nightline is non-judgemental, non-directive and non-advisory. We are here to talk things through so that you can find a way through your problems by making your own decisions that are right for you.

Nightline take confidentiality very seriously because we want you to feel safe while talking to us and tell us how you’re really feeling. We are a confidential and anonymous service, meaning we won’t share what you say, or any personal or contact details, with any other person or organisation (please see our Caller Policy for specific exceptions). Although we might ask your name as a natural question to ask in a conversation, you don’t have to tell us if you prefer not to. Our service is designed so that we don’t see your phone number when you contact us.

If you are interested in volunteering with us we would love to hear from you! We have two types of volunteer at Northampton Nightline – Listeners and ‘Friends of Nightline’. Listeners are specially training to work the nightshift taking phone calls, and providing the Instant Messaging service, while a Friend of Nightline is anyone who supports our service on campus, such as participating in awareness campaigns and fundraising. Please see Volunteering for further information.
There are lots of other great support services available when our lines at Northampton Nightline are closed, including the Samaritans – who are available 24/7 – on their free number 116 123. Please see Other Services for suggested links to other support services.

Volunteer With Us

We are currently looking for volunteers to help run the Nightline service. We have two volunteering roles available which is the Nightline Listener or a Friend of Nightline Team Member. Please check out our Volunteering pages or contact us for further information about how to apply.


About Us

A Listener is specially training to work the nightshift taking phone calls, and providing the Instant Messaging service. Listeners actively listen and support, remain anonymous, should be trusted with confidential information and, most importantly, have a passion for helping others.


Other Services

We have information on a range of alternative services which may give additional support on specific topics, and may be open during times Nightline is not. The universal helplines section lists organisations which provide support for a broad spectrum of problems.

01604 893819

We are OPEN every Friday during term time 9pm-2am.

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