There are several ways to contact us…
Northampton Nightline are supported by the Students’ Union, and anyone who is a student at the University of Northampton can contact us.
Our trained volunteers are happy to listen to anything you may wish to discuss. Please see the University of Northampton Term Times.
Follow us on Facebook for the latest updates: https://www.facebook.com/NorthamptonNightline/
We can be emailed at [email protected] but please note this email is NOT for support and is only for volunteering applications and information about our service due to confidentiality.
Frequently Asked Questions
You might have some questions about how we work or what we offer. If you don’t see the answer to your questions below, please contact us – we’d love to hear from you.
We are available via telephone on 01604 893819 or online chat (click HERE) every Friday during term time, 9pm-3am.
Northampton Nightline is non-judgemental, non-directive and non-advisory. We are here to talk things through so that you can find a way through your problems by making your own decisions that are right for you.
Nightline take confidentiality very seriously because we want you to feel safe while talking to us and tell us how you’re really feeling. We are a confidential and anonymous service, meaning we won’t share what you say, or any personal or contact details, with any other person or organisation (please see our Caller Policy for specific exceptions). Although we might ask your name as a natural question to ask in a conversation, you don’t have to tell us if you prefer not to. Our service is designed so that we don’t see your phone number when you contact us.
We are currently looking for volunteers to help run the Nightline service. We have two volunteering roles available which is the Nightline Listener or a Friend of Nightline Team Member. Please check out our Volunteering pages or contact us for further information about how to apply.
A Listener is specially training to work the nightshift taking phone calls, and providing the Instant Messaging service. Listeners actively listen and support, remain anonymous, should be trusted with confidential information and, most importantly, have a passion for helping others.
We have information on a range of alternative services which may give additional support on specific topics, and may be open during times Nightline is not. The universal helplines section lists organisations which provide support for a broad spectrum of problems.